It's OK! Support Mascot

We're Here to Help!

Got questions, feedback, or just want to say hi?We'd love to hear from you!

Response time:Within 24 hours

Email Support

The best way to reach our support team

What Can We Help You With?

General Questions

How the app works, features, and functionality

🐛

Bug Reports

Something not working? Let us know!

💡

Feature Requests

Ideas to make It's OK! even better

💳

Account & Billing

Subscription, payments, and account issues

🔒

Privacy Concerns

Questions about your data and privacy

💚

Just Say Hi!

We love hearing from our users

💡 Pro Tips for Faster Support

  • Include your device info: iPhone/Android, app version, and OS version

  • Be specific: Tell us what you expected vs. what happened

  • Screenshots help: A picture is worth a thousand words!

Remember: There's no silly questions!

We're here to help you succeed on your health journey.

It's OK to ask for help! 💚